Refund Policy

Overview

We want you to be satisfied with your experience at Unplugged Education. This policy explains how refunds work for our subscription and services.

Free courses

Free courses are available at no cost. There is nothing to refund.

All-Access Pass (AUD $19/month)

Our All-Access Pass is a month-to-month subscription.

• Cancel anytime: You may cancel your subscription at any time from your account settings. You will retain access for the remainder of your current billing period.
• No refunds for partial months: We do not offer pro-rated refunds for unused days within a billing period.
• Free trial (if applicable): If you were offered a free trial, you will not be charged until the trial period ends. You may cancel before the trial expires to avoid any charge.

Exceptional circumstances

If you believe you have been charged in error, or if you experience a technical issue preventing access to your subscription content, please contact us within 14 days of the charge at info@unplugged-education.com. We will review your case and respond within 3 business days.

Australian Consumer Law

This policy does not exclude rights you may have under the Australian Consumer Law or other applicable legislation.

Contact

For refund requests or questions: info@unplugged-education.com